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Frequently Asked Questions

We receive many questions from clients and prospective clients alike. We've put together this least of the most frequently asked lawn care questions that we receive at Aggieland Green. If your questions aren't answered below, please feel free to fill out a contact form, call us at 979-690-7300, or email kersten@aggielandgreen.com.

Terms/Contract/Renewal/One-time treatments

Does Aggieland Green perform a one-time lawn treatment?

No, we do not offer one-time lawn treatments. Our lawn care programs are a culmination of years of comprehensive lawn management, which is designed to give your lawn exactly what it needs when it needs it. One-time services do not yield long-lasting results because weeds are constantly germinating and lawn damaging pests are active throughout most of the year in Texas. Grassy weeds may require follow-up applications to be eradicated so a one-time service is insufficient.

Are the services listed in my estimate for one full year of service?

Regardless of the time of year in which you sign up for service, services are based on the calendar year. This means that your estimate includes treatments from now through the end of December; however, services are set to renew season-to-season for your convenience, which means that at the end of the year, the services are set to automatically renew to maximize treatment efficacy and keep your lawn looking its best. If you care to make any changes to your services, simply contact our office!

Am I locked into a contract once I sign up for your services?

We do not require signed contracts; however, we do not perform one-time services or function as an as-needed service. Our timing is intentional and based on 12+ years of experience with turf-related issues for our area. We want to show you the value in our lawn program and for you to be happy. Turning an unhealthy lawn around takes several months or more in some cases. Please have patience with your lawn and its progress if it has a long way to go. If you are less-than-satisfied, please let us know ASAP so that we can discuss and make things right. If you move or decide you would like to cancel, we ask that you notify us in writing as the services are set to renew from season to season for your convenience. Some promotions may include specific terms, for instance, if you receive a month of free service or free application, we ask for a verbal commitment of 12 months.

Compare Programs

What is included with my service?

Aggieland Green’s lawn health programs are designed to include treatment of the most common threats to turf health. We offer 3 different package options: Essentials, Premier, and Complete.

The ESSENTIALS PACKAGE includes:

  • Custom Blended Fertilizers*
  • Pre-emergent Program
  • Broadleaf and Grassy Weed Control and treatment for Nutsedge*
  • Prevention Of Chinch Bugs*
  • Prevention Of Grub Worms*
  • Sod Webworm Prevention For St. Augustine*
  • Grey Leaf Spot Control*
  • Spring Brown Patch Spot- Treatment As Needed*
  • Fall Brown Patch Prevention If Applicable*
  • Day Before Service Email And/Or Sms Notification
  • After Service Summary Summarizing Service & Conditions
  • Seasonal Watering & Mowing Recommendations
  • Free Service Calls When Needed

*If comparing bids from competitors, ask if these treatments are included or if they’re add-ons!

The PREMIER PACKAGE Includes:

  • Everything in the Essentials Package
  • PLUS our N-EXT AIR-8 LAWN AERATION

The COMPLETE PACKAGE includes:

  • Everything in the Premier Package
  • Plus our GUARANTEED NO FIRE ANT TREATMENT

PACKAGES DO NOT INCLUDE:

  • Treatment For KR Bluestem, Bahiagrass, Or Dallisgrass (treatment for both Bahiagrass and Dallisgrass is available upon assessment)
  • Treatment For Armyworms

Do you have to do all 6 or 7 treatments, or do you have anything with fewer visits?

We offer a budget program that includes 4 treatments per year, although treatments are NOT considered quarterly. Partial programs include fewer fertilization visits for the year, basic weed control which only includes broadleaf weeds, and one treatment during the summer for chinch bug suppression. You don’t get any disease control (brown patch treatment), the full chinch bug protection that we recommend, grub control, nutgrass control, or grassy weed control. These weeds require constant attention throughout the season, so periodic treatment is simply insufficient and ineffective over time. Since we’re not providing our full program, we don’t guarantee weed control or protection from damaging insects, nor do we include the benefit of free service calls with the partial program. Our full program is much more comprehensive and the results are much better. Discounts are not applicable to partial programs.

Pets/Children

Is it safe for my children and animals to be in the yard after a treatment?

The safety of family and pets is of the utmost importance to us! We will always send a trained professional to your lawn and we only use the safest products we are able to source. By applying them correctly, we eliminate the possibility of overusing or misusing any pesticides or weed control products. This is one of the biggest benefits of using our service! For best results, we ask you to allow the treatment 1-2 hours without disturbances. After that, it is perfectly fine to go about your normal routine in the yard! The time of treatment is listed on our door hanger and is also indicated in your after-service email.

Lawn Assessment

What if I want to meet with a technician to look at my yard?

Once you receive your estimate and accept it, we will get your first service scheduled. As part of the onboarding process, you have the option to meet with a technician to assess your yard and provide you with any additional recommendations as necessary. Although it is not required to meet with him, if you have specific questions, this is a great opportunity to meet and assess your starting point. We are confident that whatever issues you are experiencing we will be able to address them.

Payment Options

How can I pay for my services?

We offer a few easy payment options:

  • Credit card autopay or automatic draft from your checking account via ACH transfer after each service is performed;
  • Equal monthly installments billed to your credit card or ACH on the 1st of each month (now through December); or
  • We offer a 4% discount for prepaying for 2021 services upfront

Scheduling/Weather/Mowers

How often are treatments scheduled for the lawn health program?

Depending on the time of year, the condition of the lawn, and when you sign up to begin services, treatments will occur about 1-2 months apart. This is how we guarantee our weed control so it is very important to stay on schedule. Programs include 6-7 treatments per year, so we will never charge you for more than what you sign up for unless an add-on service is explicitly authorized by you.

How do I know when you are coming? What if my mowers are scheduled to come or rain is in the forecast?

We will notify you of our visit via email or SMS the day before your planned service. If you are notified that we are planning to visit but it is not a good day, please let us know what is going on and we are usually able to work around it. For example, if your mowers are planning to come, we will simply note your mowing day and come by AFTER the lawn is mowed. If you have concerns about the forecast, please leave the worrying to us! We will always use our best judgment when it comes to scheduling. In Texas, the forecast often changes. We guarantee weed control so we will never rush to complete your service when conditions aren’t ideal. We will always notify you by email if your service is rescheduled. It is imperative that we keep you on track with your neighbors the best we possibly can, so please reschedule only if it is absolutely necessary. If you must reschedule, we will try our best to get you back on the schedule ASAP; however, since we schedule by neighborhood for efficiency it is difficult to guarantee a specific reschedule date but you will be returned to the scheduling pool for when we are in the area next.

Do I need to be home in order for a technician to treat my lawn?

You do not need to be home at the time of service. Please be sure you leave your gate unlocked and pets are left indoors if you know we are planning to visit. If you have specific questions about anything going on in your lawn, please contact our office prior to your service so that we can best address these concerns during your planned visit. Please reference your after-service email for feedback on your lawn regularly.

Aeration

Do you perform core aeration?

Not anymore; however, we are always striving to be on the leading edge in our industry. With advancements in the lawn care market, we’re proud to offer a solution that works better and is more convenient for you, the innovative aeration technique called “N-ext Air-8"? This natural and biological approach to the old, out-of-date traditional aeration does more to create the same benefits. The best part is you no longer need to flag sprinkler heads, no more aeration plugs left behind all over your yard, no more healing time, and better results! N-ext Air-8 is safe for new sod and includes aeration of hard-to-reach areas like the strip of grass between the sidewalk and street and sloped areas which are otherwise omitted with core aeration. Furthermore, with core aeration, loosening the soil is restricted to where the tines remove cores, which is only about 2-3 inches deep. N-ext Air-8 uses humates to loosen and create air exchange deep within the soil, which allows air, water, and nutrients to get down in the soil profile. A lawn with deeper roots is more drought-tolerant, needs less frequent irrigation, and is thicker and healthier!

LEARN MORE ABOUT OUR N-EXT AIR-8 LAWN AERATION

Add-On Services

What is considered an “add-on"? service apart from the Lawn Health Program?

Aggieland Green’s full lawn program is designed to include all of the things that the other guys leave out. However, these services may be recommended depending on the condition of your lawn or landscape:

1. Lawn

  • N-ext Lawn Air-8 (recommended at least once per year in spring but can be scheduled in the fall too);
  • Moisture Manager to alleviate drought stress and maximize watering efforts
  • Fungicide treatment for take-all root rot or dollar spot;
  • Bahiagrass treatment; and
  • Sulfur and Gypsum Soil Amendments

2. Pest

  • Guaranteed No Fire Ant Treatment (1x application, lasts all year long with free service calls if necessary);
  • Mosquito Barrier Program (21-28 days apart, March-November, with free service calls if necessary, 10% discount offered for those on full lawn health program); i. Mosquito Barrier Service (1x service, anytime between March-November, no service calls)
  • Systemic Insect Treatment for crape myrtles and other shrubs to treat and prevent aphids and scale damage;
  • Borer and Bagworm treatment for trees; and
  • Fall Armyworm treatment (infestations damaging to bermudagrass and cannot be prevented)

3. Landscape

  • Flower bed pre-emergent weed control program (3x per year, granular application, no spraying, no service calls);
  • Flower bed fertilization (3x per year, granular);
  • Flower bed grubworm treatment (as needed); and
  • Deep Root Fertilization of shade trees (DRF in November-January only)

Do you offer:

  • Bed weed spraying? No, we offer granular pre-emergent treatments. (Seasonal bed weeding or spraying is still recommended; however, this service greatly reduces the occurrence of unwanted and unsightly weeds)
  • Bed weeding? No, but we are happy to make a referral!
  • Tree and shrub spraying for insects? No, only our systemic insect treatment, which is a better and longer-lasting approach to treating insect related issues.
  • Irrigation services? No, but we are happy to make a referral!
  • Treatment for Borer insects? Yes.
  • Treatment for diseases on trees/shrubs? No.
  • Tree consulting? No, but we are happy to make a referral! 

Service Calls

I have had a couple of treatments but I still have weeds. What’s going on?

Broadleaf weeds are the most common weeds and easiest to control, grassy weeds tend to be stronger and more resilient and may require extra attention, and nutsedge has no preventative, so it is a weed that can only be sprayed once emerged from the soil. Weeds are germinating throughout the year and become strong and flourish in the summertime and hardy and woody in the winter, which can be difficult to eradicate. Factors that influence weed control include seasonal variations (mild winters where temperatures remain warmer than average, promoting germination), frequent rains or irrigation, and infrequent mowing habits. Our goal is to minimize weeds as much as possible using strategically timed pre-emergent treatments. Some weeds such as ryegrass and poa annua are cool-season grasses that are short-lived and die back when temperatures heat up. We are happy to set up a service call to treat the weeds at no additional charge as long as you are on a full program, 2 weeks from your most recent service. If weeds are a major concern for you, please delay mowing 1-2 days following your service or service call to allow that product as much time as possible to treat weeds.

Chart of Aggieland's Full and Partial Lawn Services

Mowing

How does mowing fit into all of this? What if my mowers are scheduled to come?

During the growing season, it is imperative that your lawn is mowed on a consistent (weekly or bi-weekly) basis. Neglecting to mow on a consistent basis allows weeds to become strong and difficult to control, and negatively affects the health of the turf. An example of this is the buildup of thatch that occurs when the lawn is not mowed on a regular basis. In St. Augustine lawns, this behavior can lead to fungal issues that otherwise may not exist. Regardless of your grass type, heavy grass clippings are never ideal and can cause areas to die back. Aggieland Green does NOT perform mowing services. If you are in need of a mowing company, please let us know and we are happy to refer someone! If you have a mowing service, please let us know if they come on a certain day and we will note that on your account. This does NOT guarantee that your service will not be scheduled that day, but if we are aware of the mowing day, we are able to accommodate to be sure the lawn is mowed before we treat, otherwise we will reschedule. It is perfectly fine for the lawn to be mowed before we visit unless your specific concern is nutgrass control, as nutgrass can be particularly difficult to spot in freshly mowed grass. After treatment we recommend holding off 1-2 days before mowing for best results with weed control. This is not always possible, and we understand that. If your mowers are scheduled to come and we have recently treated water in your treatment prior to mowing. If your mowers come unexpectedly after our visit and they leave the grass clippings on the lawn, water in the treatment ASAP to work the product down into the thatch layer. If your lawn is mowed before the treatment can be watered in, simply monitor your lawn and contact us after 2 weeks if you feel like a follow-up weed service call is necessary

If you have additional questions not answered by our FAQ, please contact our office at 979-690-7300 or email kersten@aggielandgreen.com.